Industries · Machinery & Plant Engineering

In machinery, cold calling usually ends at reception. Ours does not.

Telemarketing for mechanical engineering only works if the caller knows what they are talking about. Your callers are trained on your product before the first call goes out: on throughput, setup times and service proximity, instead of on a template that sounds the same in every industry.

Two minutes · no sales pitch
At a glance

The facts, short and evidenced.

Sales cycle from first contact to order
Before 90 days
After the switch 35 days

61 percent shorter. Measured across 28 campaigns between June 2024 and June 2025, the sales cycle went from 90 to 35 days. In plant engineering, where months pass between first contact and order anyway, exactly this gap decides how many deals fit into a financial year.

  • Telemarketing International books meetings in the machinery, plant and automation technology cluster, which covers mechanical engineering, component suppliers, automation as well as electrical and measurement technology.

  • Between June 2024 and June 2025, TMI evaluated 28 campaigns: 23,382 outbound calls led to 2,244 qualified conversations (Insight Report 2025).

  • More than 80 percent of the meetings TMI booked took place with managing directors or heads of sales (Insight Report 2025).

  • Across the evaluated campaigns the sales cycle shortened on average from 90 to 35 days, a drop of 61 percent (Insight Report 2025).

  • More than 90 percent of clients extended after the first campaign (Insight Report 2025).

  • Cold calling businesses is permitted in Germany where at least presumed consent of the person called can be assumed (Section 7 (2) no. 1 UWG).

Data basis: 28 evaluated campaigns, June 2024 to June 2025. Request the Insight Report 2025 for free.

Why it is harder here

Three reasons standard outreach fails in machinery.

The same switchboard, two outcomes

What decides the conversation happens in the first ten seconds, before anyone from sales is on the line at all.

Reception picks up

  • “Who is responsible for procurement at your company?”

    Passed on. Message left. The call back never comes, because nobody knows what it was about.

  • “It is about the setup times on your assembly line.”

    Put through. The conversation happens with the technical lead, because reception could place where it belonged.

Reception is not a target group

In machinery the decision rarely sits with one person. Technical management, procurement and the managing director judge by different standards. Whoever cannot say at reception who they are calling for gets passed on and ends up nowhere.

Products that need explaining do not tolerate an off-the-shelf script

A custom machine does not sell on price, but on throughput, setup time, availability and service proximity. A caller hearing these terms for the first time on the phone loses the conversation within the first twenty seconds.

Long cycles punish unsystematic follow-up

In plant engineering there are often months between first contact and order. Whoever documents cleanly on the first call and not afterwards loses exactly the conversations that were close to a decision.

How we work

What we do differently from a call centre.

  1. Target account list

    It starts with the definition of your ideal customer: size, depth of manufacturing, region, trigger. We do not call addresses, we call companies where your offer has a reason.

  2. Industry-trained outreach

    Your callers are trained on your product and your target group before the first call goes out. The script comes from your sales knowledge and is sharpened continuously during the campaign.

  3. Qualification

    We reach the right contact, present your offer and create real interest. A meeting is only booked if it meets the parameters we defined with you up front. That way no afternoon lands in your calendar that you could have saved.

  4. Handover

    Every meeting is documented in line with the GDPR and handed over with call notes. We work exclusively in B2B and record every contact traceably.

How many meetings are realistic in your case depends on the package you get, not on the industry alone. That is why the range is in your configured solution and not as a blanket promise on this page. The four solutions at a glance.

Common questions

Telemarketing for machinery, answered honestly.

TMI TestDrive

Read enough? Put us to the test.

5 meetings in 4 weeks.
Or 50 % back.

TMI TestDrive is the entry point without a contract term: four weeks of cold outreach by our team, bookable once per company. You judge us on the result, not on the promise.

See the TestDrive
  • Fixed price, one-off
  • No contract term
  • Once per company